Terms of Use
1. Acceptance of Terms
By accessing and using this website ("Site"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, please refrain from using the Site.
2. Medical & Health Information Disclaimer
All content provided on this Site, including articles, educational materials, product descriptions, and communication via contact forms, is provided for general informational and educational purposes only. Nothing on this Site is intended to be or should be taken as medical advice, diagnosis, or clinical treatment. Always consult a qualified healthcare professional regarding any medical condition or health objectives.
3. Use of the Site
You may use the Site solely for lawful purposes and in accordance with these Terms. You agree not to:
- Engage in any activity that violates applicable local or international laws.
- Transmit any harmful, offensive, defamatory, or unlawful content.
- Interfere with or compromise the security and operational integrity of the Site.
- Transmit any harmful, offensive, defamatory, or unlawful content.
- Interfere with or compromise the security and operational integrity of the Site.
4. Contact Form Communications
When submitting an inquiry through our contact form, you represent that the information provided is accurate and truthful. Submitting an inquiry through this Site does not establish a clinician-patient relationship.
5. Intellectual Property
All content on this Site—including text, brand assets, graphics, designs, logos, and visual identifiers—is the property of the Site owner or its licensors and is protected by applicable intellectual property laws. Reproduction, distribution, or creation of derivative works without express written consent is strictly prohibited.
6. Disclaimers & Limitation of Liability
The Site is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all liability for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this Site or its content.
7. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with These Terms shall be subject to the exclusive jurisdiction of the South African courts.
Privacy Policy
1. Introduction
We are committed to protecting your privacy and managing your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa, as well as international standards such as the General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
When you interact with our Site or submit an inquiry via our contact form, we may collect the following information:
- Full Name: To identify and address you appropriately.
- Email Address: To respond directly to your inquiry.
- Inquiry Details / Message: Specific details you voluntarily provide regarding your inquiry.
- Email Address: To respond directly to your inquiry.
- Inquiry Details / Message: Specific details you voluntarily provide regarding your inquiry.
We strongly advise against submitting sensitive, confidential medical records or clinical health histories directly through the standard website contact form.
3. How We Use Your Information
Your personal information is collected and processed strictly for the following purposes:
- Responding to your questions, feedback, or requests for information in a timely manner.
- Maintaining internal records of communications and customer service requests.
- Ensuring the security and proper technical operation of our Site.
- Complying with statutory legal and regulatory obligations.
- Maintaining internal records of communications and customer service requests.
- Ensuring the security and proper technical operation of our Site.
- Complying with statutory legal and regulatory obligations.
We do not sell, rent, or lease your personal information to third parties for commercial marketing purposes.
4. Lawful Basis for Processing
We process your personal information under the following lawful conditions:
- Consent: By filling out and submitting our contact form, you express your voluntary consent for us to process your data to answer your request.
- Legitimate Interest: To efficiently handle general inquiries and optimize site functionality.
- Legitimate Interest: To efficiently handle general inquiries and optimize site functionality.
5. Data Security & Storage
We employ appropriate physical, technical, and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or destruction. Access to personal data is strictly restricted to authorized personnel who require it to process your inquiry.
6. Data Retention
We retain personal information gathered from contact form submissions only for as long as necessary to fulfill the original purpose of collection or as required by statutory record-keeping regulations. Standard inquiry records are securely deleted or anonymized when no longer required.
7. Your Data Rights
Under POPIA (and GDPR where applicable), you have the following rights regarding your personal information:
- Right to Access: Request confirmation of whether we hold personal information about you and receive a copy.
- Right to Rectification: Request correction or updating of inaccurate or outdated information.
- Right to Erasure / Objection: Request the deletion or restriction of processing of your personal data, subject to statutory requirements.
- Right to Rectification: Request correction or updating of inaccurate or outdated information.
- Right to Erasure / Objection: Request the deletion or restriction of processing of your personal data, subject to statutory requirements.
To exercise any of these rights or ask questions regarding our privacy practices, please contact our Information Officer at info@myuterinehealth.co.za.
8. Updates to This Policy
We reserve the right to modify this Privacy Policy to reflect changing legal requirements or operational practices. Updates will be posted on this page with a revised effective date.
Contact Us
For any questions regarding these Terms or our Privacy Policy, please reach out directly:
- Email: info@myuterinehealth.co.za